Experienced Hospitality Leadership. Commercially Focused Consultancy. Measurable Results.

Henley Hospitality Management was established to support hospitality businesses that require more than generic advice. With over 26 years of hands-on experience across hotels, catering, events, bars, restaurants, and mixed-use leisure venues, we bring operational depth, commercial realism, and strategic clarity to every engagement.

Our experience spans economy through to luxury environments, independent operators through to multi-site businesses. This breadth allows us to understand not only how hospitality businesses should operate in theory, but how they perform in practice under real financial, staffing, and market pressures.

We work with owners, directors, and senior managers who want stronger control, improved profitability, and clear direction—without sacrificing service standards or brand integrity.

What Makes Us Different

Every hospitality business is different. Location, customer base, staffing model, cost structure, and brand positioning all shape performance. That is why Henley Hospitality Management does not operate a “one size fits all” consultancy model.

Our work is tailored, data-driven, and outcome-focused. We identify what is holding performance back, prioritise actions that deliver the greatest commercial impact, and support implementation with practical frameworks and ongoing guidance.

We focus on clarity, accountability, and results.

Our Operating Divisions

Henley Hospitality Management operates across two core divisions, allowing us to support businesses at both operational and strategic levels.

Hospitality
Supporting hotels, pubs, restaurants, and event-led venues with operational reviews, performance improvement strategies, service optimisation, and profitability enhancement.

Retail & Leisure
Advising food retail, leisure-led hospitality, and hybrid concepts on commercial structure, operational efficiency, customer experience, and scalable growth.

This dual-division approach ensures recommendations are commercially grounded and appropriate to the realities of each operating model.

What We Do

Henley Hospitality Management provides structured consultancy and remote management support designed to improve performance without unnecessary overhead.

Our specialists work closely with each business to:

  • Improve operational efficiency and consistency

  • Increase profitability through cost control and revenue optimisation

  • Strengthen leadership, systems, and team performance

  • Enhance guest experience and brand delivery

  • Build sustainable, repeatable processes that support long-term growth

We act as an extension of your senior management team—bringing experience, objectivity, and commercial discipline where it is needed most.

Who We Work With

We partner with independent operators, owner-managed businesses, and growing hospitality brands that want professional oversight, sharper commercial focus, and dependable results.

Our clients typically engage us when:

  • Performance has plateaued or declined

  • Costs are rising faster than revenue

  • Operational standards are inconsistent

  • Internal management capacity is stretched

  • A business is preparing for growth, change, or restructuring

Trusted by Hospitality Operators

Henley Hospitality Management has supported a range of hospitality and leisure businesses across the UK, delivering improved performance, stronger controls, and clearer strategic direction.

Take the Next Step

If you are looking for experienced, commercially focused hospitality consultancy that delivers practical solutions—not theory—Henley Hospitality Management offers a structured and professional approach to improving performance.

To discuss your business, request further information, or explore how we can support your objectives, get in touch.

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